Tips from Deliverers

Training employees doesn’t always have to be a mundane task for either party. At Deliverers Consultancy Ltd, we pride ourselves in finding creative and innovative learning methods so that employees are not only learning the necessary material, but are being engaged and enjoying learning as well.

Some tips to make training (and learning, coaching, mentoring) more enjoyable and effective:

• keep instructions positive ('do this' rather than 'don't do this')
• avoid jargon - or if you can't then explain them and better still provide a written glossary
• you must tailor training to the individual, so you need to be prepared to adapt the pace according to the performance once training has begun
• encourage, and be kind and thoughtful - be accepting of mistakes, and treak them as an opportunity for you both to learn from them
•  focus on accomplishment and progress - recognition is the fuel of development
• offer praise generously
• be enthusiastic - if you show you care you can expect your trainee to care too
• check progress regularly and give feedback
• invite questions and discussion
• be patient and keep a sense of humour

As a manager, supervisor, or an organisation, helping your people to develop is the greatest contribution you can make to their well-being. Do it to your utmost and you will be rewarded many times over through greater productivity, efficiency, environment and all-round job-satisfaction.